General skills:

  • Experience – 0-24 months
  • Pro-active and methodical approach to problem solving
  • Reactive to problems arising and finding a cure to the problem
  • Able to communicate clearly in writing and verbally
  • Ability to multi task handling day to day tasks as well as support issues
  • Able to use helpdesk support tools and dealing with reported issues
  • Occasional late nights and out of hours work
  • Comfortable being part of out of hours on-call rota
  • Intermediate level of Microsoft Office Suite

 Technical Skills & Duties:

  • Carry out R & D and testing to resolve current technical issues
  • Set up file based transcoding workflows using leading hardware and software tools
  • Setup on the fly transcoding workflows using software
  • Produce technical documentation
  • 1st line hardware support and component swap out for all media and broadcast equipment
  • 1st line systems support
  • Widen knowledge of transcoding, compression, file formats and wrappers (mpeg, h.264, mxf etc.)
  • Communicate and work with 3rd party support contractors at a technical level
  • Be part of on-call rota

Qualifications Required:

A related Degree in either Arts, Humanities, IT or Media


  • Starting salary range £20k to £23k
  • Pension
  • Training

Please email CV and cover letter to:

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